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Call Center Associate Banker {170180}

A-Line Staffing Solutions LLC • Full-time • Lincoln, Rhode Island, United States • $0 / year • 18h ago

Call Center Associate Banker (2nd Shift) Location: Lincoln, RI (On-site) Type: Direct Hire | Full-Time (40 hrs/week) Pay: $26.00/hour (W2) Openings: 10 Schedule: Tuesday–Friday 12:00 PM–9:00 PM | Saturday 11:00 AM–8:00 PM (weekends/holidays as needed) Overview: Support clients through inbound calls related to credit and short-term lending. Resolve service needs, identify opportunities, and recommend solutions while delivering a strong customer experience. Responsibilities Handle inbound calls regarding credit and short-term lending needs Resolve inquiries and provide customized solutions Sell/fulfill products (credit cards, checking/savings, lending-related needs) Refer clients to appropriate partners for licensed needs Follow procedures/tools to manage risk Build relationships through active listening and clear communication Requirements High School Diploma / GED (or equivalent) Intermediate computer skills Strong communication, rapport-building, and objection-handling skills Coachable and comfortable with feedback Organized, self-motivated, strong problem-solving Preferred Call center experience (phone/chat/video) Financial services/banking experience Sales experience (cross-sell/upsell/referrals) Retail or hospitality background Benefits: Benefits after 90 days; 401(k) with match after 1 year; additional benefits may include medical/dental/vision/PTO (per plan). Apply / Inquire: Austin Faris — [email protected] | 586-710-7941 .

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